• Fundraiser Warranty

    Fundraiser warrants that it is the sole and exclusive owner of the design it shall submit and of all associated intellectual property registrations and pending registrations, as applicable, and that all designs are free of intellectual property infringement. Fundraiser shall fully indemnify, defend, and hold harmless CustomThread from and against any and all claims on the design, including any suit for infringement of any copyright or right to use the design, and such indemnity shall include losses, damages, expenses, and such other liability for the use of the design.

  • CustomThread/Fundr Right to Reject

    CustomThread/Fundr has the right to determine solely on its own judgment whether a design constitutes as an offense to or discriminatory on race, color, creed, gender, religion, faith, or status, or contains violence or promotes drug addiction, and the like, and reject the Application.

  • CustomThread/Fundr

    1. Put up Fundr Shop page
    2. Customer Service - handling of inquiries from the following channels:
      1. CustomThread Hotline
      2. Fundr Facebook Page (Private Message & Comments)
      3. Fundr Website
      4. Fundr E-mail
    3. Collection and processing of payments from end-buyer.
    4. Production, quality control, and packaging.
    5. Shipping and delivery to end-buyer.
    6. Release of funds to fundraiser.
  • Fundraiser Categories

    1. Individuals - anyone interested to launch their personal Fundr.
    2. Unofficial organization/group - an association of people acting as one interested to launch their Fundr (i.e. hobbyists, school organizations, clubs, etc.)
    3. Official & registered Organizations/Associations - Philippine registered and recognized organizations (with corresponding documents from the Securities and Exchange Commission, Department of Trade and Industry, and the like).
  • Service Fee

    Fundr shall collect an operations cost of five percent (5%) on the amount corresponding to the Fundraiser price less Fundr production cost.

  • Product Selling Price

    Fundraiser sets the selling price of the product.

  • Fundraiser Profit

    Fundraiser shall be entitled to the difference between the Selling Price (Set by Fundraiser) less the Fundr production cost, minus the 5% Service Fee on the said difference.

  • Methods of Withdrawal

    1. Withdrawal requests can be made from the user dashboard
    2. Requirements for withdrawal
      1. Bank Deposit
        1. Bank Name
        2. Bank Branch
        3. Account Name
        4. Account Number
      2. Paypal
        1. Paypal e-mail address
      3. Cheque Pickup
        1. Full Name
    3. Payment can be transferred through
      1. Bank Deposit of the following banks: BDO, BPI, Security Bank, Eastwest Bank, Chinabank, PNB, AUB, Metrobank
      2. Online - Paypal
      3. Cheque pick-up at CustomThread Office.
    4. Withdrawal requests shall be made every Friday with a cut-off up to 12 NN. Payment will be sent within seven (7) business days (excluding Saturdays, Sundays, regular, special, and non-working holidays).
      1. Should there be any provincial bank charges, it will be deducted from the Fundraiser profit.
      2. If Fundraiser chooses to request for a hardcopy of the ledger, a charge of P200.00 will be deducted from the Fundraiser profit.
      3. A softcopy of the ledger will be sent to the Fundraiser’s email. The ledger may also be accessed through the Fundraiser’s dashboard.
  • Official receipt of the sale is transmitted to the buyer along with the item(s) delivered.

  • CustomThread has the right to use all materials uploaded in the Fundr platform online and offline.

  • Shipment and Packaging

    1. Fundr items will be shipped within seven (7) business days (excluding Saturdays, Sundays, regular, special, and non-working holidays) upon payment of order.
    2. CustomThread has the discretion on the packaging method.
  • The accomplishment of the above Terms of Reference by a Fundraiser is an application to be registered in Fundr. Customthread/Fundr retains the right to accept the Application. Activation of the Fundraiser’s page constitutes acceptance of the Applications and the provisions stated herein shall constitute the agreement between Customthread/Fundr and the Fundraiser for the period of the Fundr, as may be applicable. Customthread/Fundr also retains the right to revise or amend the terms and contents of the Application at any time.

    Customthread/Fundr reserves the right to refuse service to anyone, at any time, for any reason. Customthread/Fundr reserves the right to make any modifications to the website, including terminating, changing, suspending or discontinuing any aspect of the website at any time, without notice. Customthread/Fundr may impose additional rules or limits on the use of our website. Fundraiser agrees to review the Terms regularly and your continued access or use of our website will mean that you agree to any changes. Fundraiser agrees that Customthread/Fundr will not be liable to you or any third party for any modification, suspension or discontinuance of our website or for any service, content, feature or product offered through our website.

    Fundraiser agrees to use our website for legitimate purposes and not for any illegal or unauthorized purpose, including without limitation, in violation of any intellectual property or privacy law. By agreeing to the Terms, Fundraiser represents and warrants that you are at least the age of majority and are legally capable of entering into a binding contract. You agree to not use our website to conduct any activity that would constitute a civil or criminal offense or violation of any law. Fundraiser agrees not to attempt to interfere with our website’s network or security features or to gain unauthorized access to our systems. Fundraiser agrees to provide us with accurate personal information, such as email address, mailing address and other contact details in order to complete your order or contact you as needed. Fundraiser agrees to promptly update your account and information. Fundraiser authorizes us to collect and use this information to contact you in accordance with our Privacy Policy.


  • Shipment and Delivery

    1. Shipping fee is for the account of the buyer.
    2. Fundr items will be shipped within seven (7) business days (excluding Saturdays, Sundays, regular, special, and non-working holidays) upon payment of order.
  • Returns

    1. If you receive a defective item, please contact us at +632-3648677 with details of the product and the defect within 2 business days from the receipt of your product. Send the item you consider defective to Blk. 6, Lot 1, Don Faustino St., Brgy. Holy Spirit, Quezon City, NCR, Philippines 1127 through our courier. CustomThread will shoulder the shipping charges.
    2. Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within 5 business days whether you are entitled to a replacement as a result of the defect. If you are entitled to a replacement Customthread/Fundr will ship the product within seven (7) business days (excluding Saturdays, Sundays, regular, special, and non-working holidays) from notice by email to you.
    3. A defect in the product does not include a slight deviation in the color-shade or in the size of the design.
  • Available Payment Methods for End Users

    Paypal, VISA, Mastercard, Bancnet, Globe GCash, Smart Money, Bayad Center, EC Pay, Online Banking, Over-the-counter Bank Deposits.

  • The Customthread/Fundr website does not offer for sale any product advertised but is only meant as a medium for a product to be ordered subject to acceptance by Customthread/Fundr.

    All purchases in the Customthread/Fundr website are subject to product availability. Customthread/Fundr may, in its sole discretion, limit or cancel the quantities offered on the website or limit the sales of the product to any person, household, organization, association, or group.

    Prices for our products are subject to change without notice.

    Unless otherwise indicated, prices displayed on our website are quoted in Philippine Peso.

    CustomThread/Fundr reserves the right, in its sole discretion, to refuse orders, including without limitation, orders that appear to be false or fraudulent.

    We do not guarantee the accuracy of the color or design of the products on our website. We have made efforts to ensure the color and design of our products are displayed as accurately as possible on our website.

    All transactions are governed by Philippine laws.